Process
The goal of this particular project was to identify the pain points from their experience and the why, when, what, where and how's. Through research, different workshop and interviews with the users I was able to identify key insights of what immigrant women really need and will more effectively use.
Research Plan
Survey - Google form
One on One Phone Interviews
Competitor Analysis
Problem Statement
Migrant-Australian women who feel left out about healthcare in Australia, need to have more access to information and community, but there is not enough awareness or inclusion.
As an immigrant woman, I want to be able to access good healthcare and not feel left out.
Prototype
A website to help immigrant women navigate the healthcare system in Australia.